Refund and Cancellation Policy

Refund & Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are dissatisfied with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the details about the services or the product before buying it. Our Policy for the cancellation and refund will be as follows:

CANCELLATION POLICY

We strive to satisfy the customer with our services. In case we fail to deliver from our end, but the payment has been done by the client, then it is mandatory for them to inform us regarding the same. This has to be done within 24 hours of the payment and if the customer decided to change his mind in terms of the service then there is no scope for a refund.

We reserve the right to try and make the necessary steps to complete the service before we process any kind of refund.

REFUND POLICY

The refund policy states that Skugal Technologies Pvt Ltd is liable to refund the money only in case of an unsatisfactory performance from our end. In cases, as such the applicants need to apply for the same through email at support@skugal.com. The refund will not be provided if the amount is earned by the company because of the time and energy spent in the delivery of the service. Such amounts will be deducted for the investment of the manpower and resources for the work done. The amount will be subjected to deductions of all the various service charges for payment gateway, govt. Fees, third-party fees, etc. Only after the said amount is deducted that the client will get the remaining amount.