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Case study · eCommerce Analytics / SaaS

Conversational AI analytics on large-scale MongoDB data.

Business users ask questions in plain English and get governed, accurate answers from large MongoDB datasets, without writing a query.

Client
Finn Design
Industry
eCommerce Analytics / SaaS
Delivery
AI-driven analytics platform
Capability
Data & Analytics

The challenge

What Finn Design was up against.

Finn Design’s eCommerce and advertising data was complete but locked behind complex MongoDB queries, schema knowledge and multiple dashboards.

  • Large datasets across many collections
  • No natural-language interface
  • Complex aggregation pipelines
  • No conversational follow-ups
  • Heavy dependence on engineers

The solution

What we built.

Skugal built a conversational analytics layer using MCP-style orchestration that turns questions into safe, optimised MongoDB queries and explains the results.

01

Conversational interface

Ask “Show me yesterday’s total sales” or “Compare this month vs last month”, with follow-ups and context.

02

AI-generated queries

Chooses collections, find or aggregate, and builds read-only, validated pipelines.

03

Tool-based execution

Queries run only through approved tools; no raw database access is ever exposed to the model.

04

Multi-collection intelligence

Combines sales, advertising and order data to answer complex questions in business language.

How it works

From input to outcome.

  1. User question
  2. Intent & context handling
  3. AI-generated MongoDB query
  4. Governed tool execution
  5. Result interpretation
  6. Conversational answer

Business impact

What changed.

Finn Design now has a production-ready conversational analytics platform that makes its data accessible to everyone while preserving accuracy and governance.

Technology

  • MongoDB
  • LLM tool calling
  • MCP-style query governance
  • Chat analytics UI
  • Instant insight without dashboards
  • Non-technical users can query complex data
  • Less dependence on engineering
  • Secure, governed database access
Data is only valuable when it’s understood.

Next step

Have a similar challenge?

Tell us about the workflow or product. We’ll come back with an architecture, a delivery plan and where AI agents fit.

ISO 9001:2015 certificate issued to Skugal Technologies Private Limited, certificate number QD-98140/1125

Quality management system

ISO 9001:2015 Certified

Skugal Technologies Private Limited has been independently assessed and found to comply with ISO 9001:2015 for providing quality IT services and software development solutions.

Certificate No.
QD-98140/1125
Standard
ISO 9001:2015
Issued
24 Nov 2025
Valid until
23 Nov 2028
Certification body
Revolutionary Certifications Services (RCS Cert)

Client ID 95268. Validity is subject to annual surveillance audits (next due 23 Nov 2026). Verify at thesasl.co.uk.