Process discovery and mapping
We document how work actually flows — including the workarounds — before automating it.
Platforms & Products
Agentic Workflow Automation
Automate end-to-end processes with agents that coordinate people, systems, and decisions.
- 60–85%of manual steps eliminated
- 24/7operation with human escalation
- <8 wksto first automated process live
Capabilities
Automation with judgment built in
Agentic process orchestration across departments, tools and enterprise systems.
Intelligent orchestration
AI decisions inside deterministic flows: classify, extract, decide, act, escalate.
System integrations
Reliable connections into email, documents, ERP, CRM and the tools between them.
Monitoring and improvement
Throughput, accuracy and cost per case tracked from day one — with feedback loops.
How it works
Automate the work between the systems
The costliest work in most enterprises is the glue: reading, deciding, re-keying, chasing. That's exactly what AI-powered automation removes.
Intelligent intake
Every request understood on arrival
Emails, forms, documents and tickets are classified, extracted and validated the moment they land — routed to automation or to the right human with context attached.
- Classification and extraction across formats
- Validation against your systems of record
- Confidence-based routing to auto or human paths
Ingest→
Chunk→
Embed→
Index→
Retrieve
PDFConfluenceSharePointSQLTicketsEmail
Grounded answer…with citations [1] [2] and permissions applied
Orchestrated execution
Multi-system flows that finish the job
Approved requests flow through your systems automatically — records updated, documents generated, notifications sent — with deterministic checkpoints and full recovery from partial failures.
- Cross-system orchestration with durable state
- Automatic retries and safe replay after failures
- Human approval gates exactly where policy requires
Invoice exception workflowRunning
✓Extract invoice fields1.1s
✓Match against PO0.6s
Resolve mismatch with agentrunning
·Post to ERPqueued
Visible results
Operations dashboards, not black boxes
Every run measured: volume, straight-through rate, cycle time, cost per case, escalation reasons. Improvement is continuous because the data says exactly where friction remains.
- Real-time throughput and SLA dashboards
- Escalation-reason analysis driving weekly tuning
- Audit-ready logs of every decision and action
99.9%Uptime
1.2sp95 latency
$0.021Cost / task
QualityCostLatencyDrift
Use cases
Where workflow automation delivers value
Document-driven processes
Invoices, contracts and forms processed from inbox to system of record.
Customer request handling
Address changes, cancellations and disputes resolved without queues.
Approval workflows
Multi-step approvals with AI pre-checks and automatic reminders.
Data synchronization
Records kept consistent across CRM, ERP and operational tools.
Scheduled operations
Recurring reconciliations, reports and checks that run themselves.
Field and ops coordination
Work orders, scheduling and status updates orchestrated end-to-end.
Delivery
How we build it
We start from the business outcome, then design agents, models, tools and guardrails that can survive production — not just a demo.
- Production-ready architecture
- Secure tool integrations
- Measurable business KPIs
- Operate & improve playbooks
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1
Discover
Map workflows, data, constraints and ROI.
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2
Architect
Define models, tools, memory and trust boundaries.
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3
Build
Ship a production-ready system with evals and observability.
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4
Scale
Optimize cost, quality and adoption across teams.
Cycle time on customer amendments went from four days to forty minutes. The team that used to re-key data now handles the judgment calls — which is what we hired them for.
Works with your stack
Built on the tools you already run
We integrate with your models, clouds, data platforms and enterprise systems — no rip-and-replace.
- Anthropic Claude
- OpenAI
- Temporal
- n8n
- Zapier
- Microsoft Power Automate
- SAP
- Salesforce
- NetSuite
- DocuSign
- Postgres
- Kafka
FAQ
Common questions
How is this different from Zapier or Power Automate?
Those move data on triggers; they don't read a messy PDF, decide an edge case or draft a response. We often orchestrate through those tools where they fit, and add AI where judgment is required.
Which processes are the best candidates?
High volume, repetitive, rule-plus-judgment work with clear success criteria: document processing, request handling, reconciliations. We score your candidates in a one-week assessment.
What about processes that change frequently?
Agentic automation handles variation better than brittle rules — and when a process genuinely changes, updates are config and prompt changes behind eval gates, not re-recorded bot scripts.
How do employees respond to this?
Best results come from framing automation as removing the re-keying, not the people. Teams shift to exceptions and judgment calls — and they're typically the ones proposing the next process to automate.
Next step
Reclaim the hours lost to glue work
We'll map one painful process and show you the automation math before you commit to anything.