AI Engineering

Tooling, MCP & Enterprise Integrations

Agents are only as useful as the tools they can safely use. We build reliable, governed integrations into your stack.

  • 275+systems integrated across engagements
  • <2 wkstypical time to a new connector
  • 100%of integrations permission-aware

Capabilities

Connect AI to everything it needs

Connect AI systems to MCP servers, APIs, CRMs, ERPs and internal tools.

MCP servers and tool APIs

Standards-based tool servers that expose your systems to any agent — safely and reusably.

Enterprise connectors

Hardened integrations into CRM, ERP, ITSM, collaboration and data platforms.

Event-driven automation

Webhooks, queues and streams that let AI react to business events in real time.

Legacy system access

APIs wrapped around mainframes, file drops and databases that were never meant for AI.

How it works

The connective tissue of enterprise AI

An agent is only as useful as the systems it can reach. We build the integration layer once — every agent and copilot after that inherits it.

MCP-first

Build a tool once, use it everywhere

We expose your systems as MCP servers — the open standard for AI tool connectivity. Any compliant agent, copilot or IDE can then use them, with authentication and scoping handled centrally.

  • MCP servers for your internal APIs and databases
  • Central auth, scoping and rate limiting per tool
  • Works across Claude, custom agents and AI IDEs
Integration hub
SalesforceSlackSAP JiraSSnowflake ServiceNowTeamsDrive
OAuthSSOPermissions-awareReal-time sync

Enterprise-grade

Integrations that survive production

Retries, idempotency, schema validation, circuit breakers and rate-limit handling — the unglamorous engineering that separates a connector that demos from one that runs for years.

  • Idempotent writes with validation before commit
  • Graceful degradation when downstream systems fail
  • Contract tests that catch breaking API changes early
integration.ts
// Route work to the right model
const result = await ai.run({
  task: "contract_review",
  context: retriever.fetch(doc),
  guardrails: ["pii", "grounding"],
  fallback: "gpt-4.1",
});
RESTSDKWebhooksMCP

Real-time

AI that reacts to events, not just prompts

Order placed, ticket filed, threshold crossed — event streams trigger agents the moment something happens, turning AI from a tool you ask into a system that acts.

  • Webhook and event-stream ingestion at scale
  • Queue-backed processing with dead-letter recovery
  • Human-visible action logs for every triggered run
Workflow run
Invoice exception workflowRunning
Extract invoice fields1.1s
Match against PO0.6s
Resolve mismatch with agentrunning
·Post to ERPqueued

Use cases

Where tooling & integrations delivers value

Agent tool platforms

A governed catalog of tools every internal agent can safely use.

CRM and ERP automation

Salesforce, SAP and NetSuite reads and writes with enterprise controls.

ITSM integration

ServiceNow and Jira workflows driven by AI triage and resolution.

Legacy modernization

Mainframe and file-based systems made AI-accessible without replatforming.

Data platform access

Governed AI queries against warehouses, lakes and operational stores.

Cross-SaaS orchestration

Workflows spanning your collaboration, HR and finance tools.

Delivery

How we build it

We start from the business outcome, then design agents, models, tools and guardrails that can survive production — not just a demo.

  • Production-ready architecture
  • Secure tool integrations
  • Measurable business KPIs
  • Operate & improve playbooks
  1. 1
    Discover

    Map workflows, data, constraints and ROI.

  2. 2
    Architect

    Define models, tools, memory and trust boundaries.

  3. 3
    Build

    Ship a production-ready system with evals and observability.

  4. 4
    Scale

    Optimize cost, quality and adoption across teams.

The MCP tool catalog changed our velocity. The first agent took a quarter to integrate; the fifth took a week, because every connector was already there, tested and governed.
Head of EngineeringEnterprise technology group

Works with your stack

Built on the tools you already run

We integrate with your models, clouds, data platforms and enterprise systems — no rip-and-replace.

  • MCP
  • REST
  • GraphQL
  • Kafka
  • SQS
  • Salesforce
  • SAP
  • ServiceNow
  • Workday
  • NetSuite
  • Snowflake
  • Postgres

FAQ

Common questions

What is MCP and why does it matter?

Model Context Protocol is the open standard for connecting AI to tools and data. Build an MCP server for a system once, and every compliant agent or copilot can use it — instead of custom integration per AI project. It's how integration effort stops scaling with agent count.

How do you handle authentication and permissions?

Tools authenticate with scoped service identities or delegated user credentials, so an agent acting for a user can only do what that user could. Secrets live in your vault; every call is logged.

Our core system has no API. Can you still connect it?

Almost always — database-level integration, file exchange, message queues or a thin API wrapper. We've connected mainframes, on-prem ERPs and twenty-year-old line-of-business apps.

Who maintains the integrations after launch?

Your choice: we hand over with runbooks and contract tests, or operate them under a support agreement. Either way, breaking-change detection alerts before things fail silently.

Next step

Wire AI into your real systems

Tell us the three systems your agents need to reach — we'll design the integration layer that gets them there safely.

Book a Strategy Call