A technical difficulty for the management or a feature parents can’t understand how to use. Whatever the problem, Skugal provides the solution 24/7!
Skugal firmly believes in providing the best technical support and assistance that it can to its users. Customer satisfaction is top-priority as Skugal doesn’t feel like it can move on to acquire newer customers and side-line the current users. For Skugal, customer retention is just as important as customer acquisition.
So much so that Skugal offers 24/7 technical support and assistance to all its users to solve their problems and deal with any issues they might be facing.
Not just on the call but on field as well, as Skugal sends its team to the location of the user to fix any problem that can’t be dealt with over the phone, so that users can continue using Skugal without any problems.